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Coweta County plans normal operating hours on Tuesday, December 11, 2018.

E-Filing FAQs

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Which e-file do you use? 

https://georgia.tylerhost.net/ofsweb/?

 

What filings to you accept: 

Civil and Criminal

Civil/Criminal E-Filing case also be done in the Clerk of State Court Office using PAT (Public Access Terminal). PAT’s is available Monday thru Friday, 8:00 a.m. to 5:00 p.m.

 

What credit cards are accepted by Odyssey?

Mastercard, Visa, Discover and e-Check

 

Filing Fees for Coweta County State Clerk’s Office: 

http://www.coweta.ga.us/government/courts/state-court-clerk/civil-division

 

How do I set up an account with Odyssey? To setup an account:

https://georgia.tylerhost.net/ofsweb

When you get to the page, click on Register:

Register

 

In addition, the home page of the filer site:

https://georgia.tylerhost.net/ofsweb

 

There is a Self Help section

 

The webinar link takes them to register for a training session.  Tyler does 1 per week. You can also access training videos, our online help and chat with our filer support help desk.

See the attached OFSFilerUserGuide by clicking on the link below: 

https://tylertech.egain.cloud/kb/gah5/list/242400000011514

 

 

Most frequent questions we receive:

 

I don’t see my proceeding code, what do I do?

Please select the proceeding copy that is similar to what you are filing.   If it is not the exact item, we have the ability to change the code in our CMS.

 

How do I upload a file into Odyssey?

Example question/answer/screenshot of entry:

 

I tried to upload a SES but it will not charge me $50, how do I make it charge me the service fee of $50? 

Currently the filer will need to select Add Option Service and then select Sheriff’s Service for the $50 charge.

E-FilingExample

 

How do I make filings go to ALL attorneys?

Under Service Contacts they will need to make sure the party/attorneys they want to serve are under Service contacts and the box is checked, see below:

 

Do you have a particular process server you use? 

No.   Process servers are granted by the judge on a case by case basis and the proper paper work is needed in order for the judge to determine if the process server can be granted.

 

What reason do you reject e-filings?

Filed in the wrong County/Court Location

Signature is missing

Incomplete information

Payment required

 

You can submit questions to the following email accounts or call the number listed below for court specific questions. 

CIVIL HELPDESK: cowetaCVe-filing@coweta.ga.us
CRIMINAL HELPDESK: cowetaCRe-filing@coweta.ga.us

770-254-2699   select extension 2 or 3 for assistance

 

All technical questions regarding e-filing must be answered by Tyler: 

We are available Monday - Friday, 7 am - 9 pm Central Time.

1.800.297.5377 or click the link below for email or Chat options.

https://tylertech.egain.cloud/kb/gah5/content/PROD-3132/Contact-Us-3132