E-Filing FAQs

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Which e-file do you use?


What filings to you accept: 

Civil and Criminal

Civil/Criminal E-Filing case also be done in the Clerk of State Court Office using PAT (Public Access Terminal). PAT’s is available Monday thru Friday, 8:00 a.m. to 5:00 p.m.


What credit cards are accepted by Odyssey?

Mastercard, Visa, Discover and e-Check


Filing Fees for Coweta County State Clerk’s Office:


How do I set up an account with Odyssey? To setup an account:

When you get to the page, click on Register:



In addition, the home page of the filer site:


There is a Self Help section


The webinar link takes them to register for a training session.  Tyler does 1 per week. You can also access training videos, our online help and chat with our filer support help desk.

See the attached OFSFilerUserGuide by clicking on the link below:



Most frequent questions we receive:


I don’t see my proceeding code, what do I do?

Please select the proceeding copy that is similar to what you are filing.   If it is not the exact item, we have the ability to change the code in our CMS.


How do I upload a file into Odyssey?

Example question/answer/screenshot of entry:


I tried to upload a SES but it will not charge me $50, how do I make it charge me the service fee of $50? 

Currently the filer will need to select Add Option Service and then select Sheriff’s Service for the $50 charge.



How do I make filings go to ALL attorneys?

Under Service Contacts they will need to make sure the party/attorneys they want to serve are under Service contacts and the box is checked, see below:


Do you have a particular process server you use? 

No.   Process servers are granted by the judge on a case by case basis and the proper paper work is needed in order for the judge to determine if the process server can be granted.


What reason do you reject e-filings?

Filed in the wrong County/Court Location

Signature is missing

Incomplete information

Payment required


You can submit questions to the following email accounts or call the number listed below for court specific questions. 


770-254-2699   select extension 2 or 3 for assistance


All technical questions regarding e-filing must be answered by Tyler: 

We are available Monday - Friday, 7 am - 9 pm Central Time.

1.800.297.5377 or click the link below for email or Chat options.